Accessibility

Standards we follow

ChatGP aims to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, plus the relevant parts of the UK NHS Digital Service Standard.

This is a research prototype, so a formal audit has not yet been performed. We've designed the visual system, focus indicators and form patterns following NHS guidance from day one and intend to commission a third-party audit before any non-research deployment.

What works well

• Every interactive element has a 4 px solid yellow focus outline, visible on all backgrounds.
• Form fields carry visible labels, hints and error messages with descriptive text — no colour-only signalling.
• Body copy uses the NHS Frutiger font fallback chain. Default font sizes are 16 px+; users can resize text in their browser without breaking the layout.
• Pages are usable with the keyboard alone, including the voice consultation surface (push-to-talk has a dedicated button rather than a hot mic).
• We honour prefers-reduced-motion — no animated charts or spinners for users who disable motion.

Known limitations

• Live AI consultation transcripts are streamed; older screen-reader / browser combinations may announce partial tokens. We're working on a steady-pace alternative.
• The mobile slide-out menu currently uses HTML<details>. A full Radix dialog with focus-trap will land in the next polish pass.
• Captions for the therapist agent's voice replies are not yet implemented.

Reporting accessibility issues

If you find something that doesn't work for you, please tell us so we can fix it. Email accessibility@chatgp.example with a description of the issue, the page you were on, and the assistive technology you use. We aim to respond within 5 working days.